Subprocessors
Every third party that may process personal data on our behalf, what they do, and where they do it.
1. Current subprocessors
Subprocessor
Purpose
Location
Rack Centre
Colocation and network for the af-west-1 region
Nigeria
Equinix LD8
Colocation and network for the eu-west-2 region
United Kingdom
Cloudflare
DNS, edge caching and DDoS protection
Global edge
Amazon Web Services (S3, eu-west-2)
Encrypted offsite backup storage
United Kingdom
Postmark
Transactional and operational email
United States
Plain
Support ticketing and conversation history
European Union
Grafana Cloud
Platform metrics and alerting (no customer content)
European Union
Each subprocessor is bound by a written agreement limiting processing to our instructions, with confidentiality and security obligations at least as strict as our own. None of them receives access to the contents of your databases or buckets.
2. Changes to this list
We publish new subprocessors here at least 30 days before they begin processing personal data, and we email workspace owners who have subscribed to legal notices. If you object on reasonable data protection grounds, tell us within that window at [email protected] and we will either work around it or, if we cannot, let you terminate the affected service without penalty.
Questions about this policy?
We answer legal and privacy mail within five business days.
Naijacloud Technologies Ltd · 14 Aba Road, Port Harcourt, Rivers State, Nigeria. Previous versions of every policy are archived and available on request.